Our Commitment to Privacy
We understand the importance of protecting your privacy. To best assist you in protecting your information we’ve provided this notice explaining our online information practices and the choices you can make about how your information is collected and used. To make this notice easy to find we make it available on our homepage and we provide a link on every page where your personal information may be collected.
The Information We Collect
Like most website operators, we may collect non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Xyla Entertainment’s purpose in collecting non-personally identifying information is to better understand how Xyla Entertainment’s visitors use the website. From time to time, Xyla Entertainment may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website or general sales figures for its products.
We may also collect potentially personally-identifying information like Internet Protocol (IP) addresses. We do not use such information to identify our visitors, however, and do not disclose such information, other than under the same circumstances that we use and disclose personally-identifying information, as described below.
The Games You Play
For some of the games you may purchase through our website, we may collect other non-personally-identifying information for the purpose of “metric tracking”. Information collected may include playtime duration, where people click, and how much time is spent on a particular level.
You may be asked to provide additional information for customer service purposes. This includes the information you provide when you purchase or have questions about our products, enter contests, or use any of the many features on our website. While we will try to limit the amount of information collected, this information may include personally identifiable information such as your name, phone number, e-mail address, and any information required to issue refunds or better serve you.
When you purchase a product through our website, you will be asked to provide financial information. This service is provided by our trusted third-party resellers. We do not collect nor do we have access to the financial information you provide.
How We Use This Information
We may use or share non-identifying and aggregate information to better design our website and games. We may also publish information related to average sales statistics, or we may disclose the information to advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of purchasers downloaded the game, but we would not disclose anything that could be used to identify those individuals.
We may use the personally identifying information we collect to notify you with regard to products you’ve purchased or customer service you have requested. We may also use that information to notify you in the event that you have won any contest or prize offered on our website. Any information you provide through our forums or public comments will be viewable by the public. Discretion is advised.
Finally, we never use or share the personally identifiable information voluntarily provided to us online without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
How We Protect Your Information
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Furthermore, we will not store your personal information for longer necessary to provide adequate customer service on your behalf.
With regard to the financial information you provide, please review the terms and conditions of our third party resellers for information about your privacy.
Commitment to Children’s Privacy
At any time you may contact us to:
2. Correct or change any information you have provided through the MyXyla.com web site; or
3. Remove yourself from our information collection system.
To protect your security, we may take reasonable steps to verify your identity before granting access to your personal information.
You may contact us through several channels:
U.S. Postal Service: XYLA Entertainment LLC, 38 Livingston Street, Trenton, NJ, 08611, United States